eBooks - Frequently Asked Questions

EBOOKS - FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions- EBOOKS

We hope this quick list of frequently asked questions is helpful to you.

Should I create an Adobe ID before downloading my eBook?
Yes, creating an Adobe ID, allows you to open your eBook on many devices. If you download your eBook before creating an Adobe ID, your eBook will remain fixed on that device without the ability to open the eBook on other devices. You can create an Adobe ID here.

Can I return an eBook?
Once downloaded, an eBook is not returnable. However, if you do not download the eBook the initial hold will release from your credit card and you will not be charged.

Are your eBooks protected?
Yes, all of our eBooks are protected using Digital Rights Management.

Can I use your eBooks on my library or university platform?
Currently eBooks sold through our website are for individual use and are not intended for academic or library multi-use platforms. We do look forward to offering similar services in the future. In the meantime, please refer to our list of eBook partners for titles which will accommodate your library or university needs. Review the list here.

If you do not see your question listed here, please contact us directly here.