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PRIVACY POLICY
The Rowman & Littlefield Publishing Group Privacy Policy

The Rowman & Littlefield Publishing Group takes seriously the issue of safeguarding your privacy online. Please read the following to learn more about our privacy policy and how it pertains to you as you make full use of our many offerings.

  • What information this The Rowman & Littlefield Publishing Group site gathers about you.
  • What The Rowman & Littlefield Publishing Group does with the information it gathers.
  • With whom The Rowman & Littlefield Publishing Group shares the information it gathers.
  • Security using SSL - (Secure Server Link)

Information gathered
The Rowman & Littlefield Publishing Group collects personally identifiable information when you order any of our books, catalogs, or journals, and when you request that we notify you about up and coming conferences or new book releases. When you purchase from The Rowman & Littlefield Publishing Group, we ask for your name, title, institution or company name, address, shipping address, daytime telephone number and your email address, along with any applicable payment information.

What The Rowman & Littlefield Publishing Group does with the information it gathers
The Rowman & Littlefield Publishing Group uses this information to fulfill your request, to contact you about your order if necessary, and to inform you of special events and new products, depending on the nature of your request.

With whom The Rowman & Littlefield Publishing Group shares the information it gathers
The Rowman & Littlefield Publishing Group will not sell, rent or lease any personally identifiable information to anyone or any other business. The Rowman & Littlefield Publishing Group will send personally identifiable information about you to other companies or people when:
  • We have your consent to share the information.
  • We need to share the information to provide the product or service you have requested.
  • We are required to respond to subpoenas, court orders or legal processes.

Security using SSL - (Secure Server Link)
The Rowman & Littlefield Publishing Group may set and access The Rowman & Littlefield Publishing Group cookies on your computer. No other Internet Server may access this information. The cookie file is used to track your order through the completion of the purchase process.

When your order is finalized it will be encrypted prior to being transmitted over the World Wide Web using Thawte SSL architecture software. This means that all personal information including, name, address, and payment information, when sent over SSL, cannot be read as it travels over the World Wide Web.

Why is the The Rowman & Littlefield Publishing Group site so safe?
We guarantee every transaction you make at The Rowman & Littlefield Publishing Group will be 100% safe. This means you pay nothing if unauthorized charges are made to your credit card as a result of shopping at The Rowman & Littlefield Publishing Group.

Under the Fair Credit Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00 The Rowman & Littlefield Publishing Group will cover the entire liability for you, up to the full $50.00.

The Rowman & Littlefield Publishing Group will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at The Rowman & Littlefield Publishing Group while using our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

If you are still are not comfortable using your credit card over the Internet you may call our Customer Service department toll free at (800) 462-6420 from 8:00 a.m. to 6:00 p.m. EST.

Questions regarding this statement should be directed to the The Rowman & Littlefield Publishing Group Customer Service Center.
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