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WAREHOUSE WORKER - RETURNS (B-14-19), (B-16-19)
Rowman & Littlefield/National Book Network (NBN) is seeking a full-time Returns Processor in the Returns Department. NBN is one of North America’s largest distributors of independent trade book publishers. The successful candidate would report to our distribution center in Blue Ridge Summit, PA.
Process individual customer returns
Ensure customer accounts are credited for the returned books
Accurate scanning and data entry of customer returned product in Operating system
Perform a quality control check, inspecting books to identify damages/defects
Follow all Operating system processes as outlined to avoid errors in Inventory units and monetary credit to Customer accounts
High School Diploma or GED preferred
Ability to read and understand instructions
Ability to perform basic math computations
Work independently and problem solve
Start and complete assignments in a timely, unsupervised manner
Standing/walking for long periods of time on concrete floor
Bending, stretching, reaching, pushing, pulling and stooping
Must be able to work with an RF and desktop computer
Must be capable of lifting up to 70lbs
Maintain a clean and safe working environment
Must be willing to be cross-trained on other duties within the department/warehouse, which may require climbing stairs (working on mezzanine)
Monday – Friday, 40 hours per week (overtime as needed) 7:00am to 3:30pm.
About the Company
Rowman & Littlefield—an independent publisher with an outstanding reputation—publishes innovative, high-quality college texts, provocative and timely titles for general readers, and professional and scholarly books throughout the humanities and social sciences. Headquartered in Maryland, R&L also has offices in New York City, Boulder, Colorado, Connecticut, and London.
Rowman & Littlefield
VEVRAA Federal Contractor
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Please refer to
for Rowman & Littlefield’s Equal Employment Opportunity–Affirmative Action Policy Statement, as well as additional information relating to equal opportunity employment.