Customs administrations around the world face new challenges: an increasing volume of international trade, a revolution in new technologies, and fundamental changes in business models. The benefits of a well-performing customs administration are clear, as is the need to develop efficient, effective, fair, and modern customs administrations.

This book analyzes the many changes and challenges customs administrations face and proposes ways to address these. It outlines considerations policymakers must take into account as they develop their own road map for modernization.

By offering a cross-sectional view of the main aspects of customs administration, the book guides policy makers and customs officials as they evaluate the current state of their customs system with a view to developing, reinforcing, or relaunching their own roadmap for customs modernization.