Foreword by Ed Bolen, President and CEO, National Business Aviation Association
Preface
Chapter 1: Description and History
Chapter 2: Regulatory Compliance
Chapter 3: Operational Criteria
Chapter 4: Business Aviation Maintenance
Chapter 5: Standard Operating Procedures
Chapter 6: International Operations
Chapter 7: Training
Chapter 8: Human Resource Management
Chapter 9: Teambuilding & Communications
Chapter 10: Budget & Capital Management
Chapter 11: Aircraft Acquisition
Chapter 12: Safety Management Systems
Chapter 13: Business Aviation Security
Chapter 14: Working with Senior Management
Appendix A: Acronyms and Abbreviations
Appendix B: Operations Definitions
Appendix C: Maintenance Definitions
Index
About the Authors