"Highly recommended for everyone working in the field"
— Artribune Magazine
An important contribution to broadening our concept of accessibility, integrating theory and practice to ensure audience’s different needs become core, rather than marginal, to a museum’s business. Drawing on best practice across the world it offers a step-by-step guide to identifying and measuring objectives as well as overcoming internal resistance and barriers to organisational change.
It offers wise words on the importance of internal and external allies, normalising disability, boosting visibility, co design, encouraging exchange between different people and not reinventing the wheel.
Its focus on staff development with an accompanying range of exercises to raise awareness and help put policy into practice is especially welcome as well as recent lessons learnt during the pandemic about the transformative role of digital technologies.
— Eithne Nightingale, co-editor of Museums, Equality and Social Justice and previous Head of Equality and Diversity, Victoria and Albert Museum
A comprehensive, yet highly readable approach on confronting accessibility within the museum space, while also offering an easy digestible practical guide on how to go about enacting change.
— Journal Of Museum Education
Maria Chiara Ciaccheri’s book contributes importantly to understand how to approach accessibility systematically, both conceptually and in practice. The volume contributes to ongoing debate on accessibility and inclusion in significant ways.
— The International Journal of Museum Studies