What does museum accessibility mean today? How can it generate impact in museums and in society itself? Where should we begin to take concrete action?
Museum Accessibility by Design: A Systemic Approach to Organizational Change guides readers through the process of designing a museum accessibility strategy. Real world examples, tools, and resources foster implementation.
This book offers a comprehensive exploration of museum accessibility, with
An engaging and accessible resource for university students, museum professionals and researchers, this book speaks to museum professionals of all types, from those just starting out to seasoned experts looking for a comprehensive, multi-faceted look at museum accessibility.
Maria Chiara Ciaccheri is a museum consultant, researcher and docent. With a background in Museum Studies and Management and an MA in Learning and Visitor Studies in Museums, over the last fifteen years she has worked and researched extensively in the field of museum accessibility, with focus on cognitive issues, disability representation and participatory approaches in adult education.As a recipient of private and public grants since 2014, she has travelled and researched extensively all over the U.S., mapping more than a hundred accessible best practices throughout the country. Her field research has continued over the following years, visiting and investigating as many museums and best practices in accessibility both in Italy and Europe. As a lecturer in museum accessibility for a number of post-graduate university programs in Italy and author of different articles and publications, she often speaks at national and international conferences. She is author of the Museums for People project (museumsforpeople.com) to support museum studies and accessibility dissemination through illustrations
PART I: Museum Accessibility as a Systemic Discipline
1. Museum Accessibility: A Historical and Social Achievement
2. Accessibility as a Visitor-Oriented Process
3. All Visitors Need Access
4. Current Challenges: Online Accessibility and the Pandemic
5. Obstacled by Design: Limits for Accessibility Development
6. Accessibility as a Strategic and Systemic Process
PART II: Cultivating Organizational Change
7. Establishing Your Process
8. Mapping Barriers and Self-Assessing Accessibility
9. Co-design. Finding Your Allies
10. Finding Solutions: from Prototyping to Organizational Change
11. From Evaluation to Strategic Planning
12. What's next?
About the Author
An important contribution to broadening our concept of accessibility, integrating theory and practice to ensure audience’s different needs become core, rather than marginal, to a museum’s business. Drawing on best practice across the world it offers a step-by-step guide to identifying and measuring objectives as well as overcoming internal resistance and barriers to organisational change.
It offers wise words on the importance of internal and external allies, normalising disability, boosting visibility, co design, encouraging exchange between different people and not reinventing the wheel.
Its focus on staff development with an accompanying range of exercises to raise awareness and help put policy into practice is especially welcome as well as recent lessons learnt during the pandemic about the transformative role of digital technologies.