Library collections have rapidly evolved from a predominance of print books and journals to an ever growing mix of digital and print resources. Support staff are expected to know how to help patrons select and use digital information services such as databases, digital collections, digital archives, ebooks, steaming video, discovery search products, the Internet and user-focused library interfaces and applications. Yet most library support staff (LSS) has not had training to become proficient in finding, using, and instructing others in the wide range of digital library services.
Using Digital Information Services in the Library Workplace: An Introduction for Support Staff is an up-to-date text for professors who teach digital information use and management in library support staff programs and a handbook for those working in libraries who want to keep current as they expand their knowledge and skills.
This book will help support staff members to:
The Library Support Staff series is aimed for staff that work in libraries and want to enhance their skills, college professors who teach library support staff instruction, and/or students who seek academic credit. Each book in the series addresses a specific topic in an academic curriculum for library support staff. Content of each book in the series is aligned with American Library Association competencies for accredited programs and learning for library support staff (ALA-LSSC). The text is written in clear language with practical examples of how performance can contribute to exemplary library service.
Dr. Marie Keen Shaw currently is the Library Technology program coordinator and teaches an ALA-LSSC approved provider course, Digital Resources, at Three Rivers Community College in Norwich, CT. She has broad experience in library digital information services as a former high school library director and curriculum instructional leader. Dr. Shaw serves in leadership roles on library services advisory boards both locally and statewide and has presented on support staff learning and technology at the annual conferences of the Connecticut Library Association Support Staff, the Connecticut and Rhode Island Library Associations, and the New England Library Association.
List of Illustrations
List of Tables
Editorial Advisory Board
Part I Databases, Discovery Services, and Digital Collections
Part II Web Services, E-books, Responsibilities, and Media
Part III Social Networks, Mobility, Education and Future
Using Digital Information Services in the Library Workplace: An Introduction for Support Staff presents a well-rounded crash course for library support staff. There is not another up to date resource out there that covers as much ground as Marie Keen Shaw does with this text. The language used in this book is simple to follow and understand for library support staff and library graduate students alike. My work is made easier by the activities, discussions, and resources built-in ready for course development and immediate student use.
Technological advances changed the 'way of doing' in digital library services. Marie Shaw’s excellent textbook Using Digital Information Services in the Library Workplace provides Library Support Staff with the knowledge and skillsets required to tackle the myriad challenges presented in libraries.
This book is a useful tool for anyone new to or needing an up-to-date refresher on working with digital resources in a library workplace setting. Terminology, concepts and current practice are clearly explained. It works particularly well as a companion text to Marie Keen Shaw’s Using Technology in the Library Workplace.