Libraries today, regardless of their type or location, are reliant on technology. Almost every process or procedure in the library is dependent upon skilled use of computers, hardware, and software. Integrated library and discovery systems enable patrons to manage activities such as creating lists and holds, to perform self-checkout, and to search multiple library catalogs and databases simultaneously.
This text is written for the library support staff who are the backbone of technology success. Each chapter provides a practical overview of how the technology advances library services. With abundant examples of how to apply the technology in real situations, it is an essential handbook for students entering into the library profession as well as for those who seek to become more confident and competent with these technologies and more:
The Library Support Staff series is aimed for staff that work in libraries and want to enhance their skills, college professors who teach library support staff instruction, and students who seek new learning in the library profession. Each book in the series addresses a specific topic in an academic curriculum for library support staff. Content of each book in the series is aligned with American Library Association competencies for accredited programs and learning for library support staff (ALA-LSSC). The text is written in clear language with practical examples of how performance can contribute to exemplary library service.
Marie Keen Shaw is library technology program coordinator at Three Rivers Community College, where she teaches an ALA-LSSC approved provider course, digital resources. She has broad experience in library digital information services as a former high school library director and curriculum instructional leader. Shaw serves in leadership roles on library services advisory boards both locally and statewide and has presented on support staff learning and technology at the annual conferences of the Connecticut Library Association Support Staff, the Connecticut and Rhode Island Library Associations, and the New England Library Association.
List of Illustrations
List of Tables
Editorial Advisory Board
Part I Fundamentals of Technology
1: Introduction to Library Technology
2: Planning for Technology
4: Software Applications
5: Library Systems
6: Open Source
Part II Library as Community
7: Cloud Computing
8: Network Infrastructure
9: Online Meetings, Programming, and Learning
10: Social Media
11: Mobile Technologies
Part III Education and the Future
12: STEM/STEAM and Makerspaces
13: Coding and Robotics
14: Digital Media Technologies
15: Cybersecurity and Appropriate Use
16: Future of Library Technologies
Using Technology in the Library Workplace: An Introduction for Support Staff is a very thorough and up-to-date overview of all the types of technology support staff may encounter in their daily work. It is useful for workers in all types of libraries – public, academic, and school (K-12), whether for new learning or review.
Library support staff students must meet the challenges that have impacted our libraries since COVID-19. Marie Shaw’s textbook, Using Technology in the Library Workplace: An Introduction for Support Staff, has succeeded in doing just that. Her book provides LSS students with a strong foundation on technology trends and developments and how they impact library function and services.
Dr. Marie Shaw has excelled for years in keeping up with the current technology needs of library support staff. Students in the community college course I instruct and develop have been relying on her wide variety of coverage on library technology topics for over five years. From the terminology to the discussion prompts, Dr. Shaw has covered her bases in meeting the needs of those pursuing a career in the profession.