While librarians and information professional are experts at providing resources to users, managing their own internal working knowledge and information can be a challenge. As information environments continue to become more complex, librarians and other information professionals must build on the existing expertise and skills within their organizations to keep them relevant to the information needs of their patrons and communities. Knowledge management (KM) is an intentional set of strategies intended to capture, preserve, and use human knowledge from employees to further the goals of an organization. Knowledge Management: A Practical Guide for Librarians will help librarians recognize, organize, communicate, and leverage both the tacit and explicit knowledge already in their organizations for the benefit of themselves and their users. Topics covered include:
Knowledge Management is intended to help individual librarians and library managers in all library settings (academic, public, school, special, etc.) to think critically about their existing knowledge management environments with an eye toward improving existing procedures or implementing a KM program. This guide will provide readers with basic background information and useful, targeted exercises and examples to help them develop knowledge management programs in their own organizations.
List of Illustrations
Part I: Introduction to Knowledge Management
Chapter 1: Introducing Knowledge Management
Chapter 2: Types of Knowledge and the KM Lifecycle
Chapter 3: Goals and the Knowledge Management Framework
Chapter 4: People at the Center: Creating a Culture of KM
Part II: The Knowledge Management Lifecycle
Chapter 5: Capturing Knowledge: Acquisition and Creation
Chapter 6: Organizing Knowledge: Structure and Compilation
Chapter 7: Storing Knowledge: Integration and Stability
Chapter 8: Sharing Knowledge: Learning and Dissemination
Chapter 9: Updating Knowledge: Assessment and Evaluation
Part III: Next Steps in Knowledge Management
Chapter 10: Future Directions for KM in Libraries
About the Author
Providing just the right balance between theory and practice, this book is must-read for all librarians seeking to understand the importance of capturing and preserving organizational knowledge. The author provides meaningful, real-life examples and practical solutions showing how and why KM is needed in modern library and information environments. Many libraries struggle with how to collect, organize, and maintain internal data, information, and knowledge for the long-term. This book is an excellent starting point for transforming your library’s stale knowledge now, one-and-done mindset to a dynamic now-and-later knowledge institution.
Bartlett’s Knowledge Management is a focused and rounded introduction to knowledge management (KM) for librarians and other information professionals. Covering the basics of KM, how KM plays out within an organization, as well as KM futures, this is a must read for anyone in LIS interested in KM theory and practice.