The Promises and Pitfalls of Performance-Informed Managementoffers many examples of performance management exemplars and miscues, and does so in a readable relatable style that will appeal primarily to practitioners. The book's coverage of the topic is wide-ranging, if occasionally thin in detail. This book could prove interesting for a classroom environment, as it is replete with points that could offer opportunities for discussion and debate.
Barrett and Greene take a journalistic approach to assessing the state of performance improvement efforts, building on years of work on the Government Performance Project and as columnists at Governing magazine. The result is a readable and timely set of stories—both laudatory and cautionary—about the contemporary landscape. Each chapter includes specific case studies of on-the-ground initiatives.