Electronic Resources Librarianship: A Practical Guide for Librarians will help new e-resources librarians to hit the ground running. Simultaneously a step-by-step guide and comprehensive toolkit, the book walks readers through their first few days on the job, giving them the practical skills to immediately begin engaging with vendors, diagnosing access issues, tracking usage, and making well-informed retention decisions. Further, it sets readers up for long-term success by talking about project planning and goal setting in an environment of continuous change, as well as advice on how to pass on their newly acquired e-resource knowledge to others.This easy-to-read guide addresses several ever-present issues for both new and established e-resource librarians: the need for concrete tools to implement in their day-to-day tasks, the need to gain goal setting and project management skills to thrive and not just survive, and the need to overcome feelings of anxiety and isolation.Acting as a ready reference, Electronic Resources Librarianship will help steer librarians through the intricacies of the daily e-resource grind while giving them the tools and the confidence to handle even the most complex challenges.Special Features include:
Holly Talbott currently works as the Electronic Resources and Licensing Librarian at the University of Arizona. Previously, she was the Electronic Resources Librarian at Lasell College and the E-serials Specialist at the University of Texas at Arlington.Ashley Zmau has over five years’ experience working with electronic resources. She currently works in the Acquisitions Department for the Dallas County Community College District. Previously, she was the Assistant Librarian for E-resources at the University of Texas at Arlington and the Electronic Resources Management Librarian at Southern Methodist University.
DedicationContentsList of Figures and TablesPreface
Part 1Chapter 1. Electronic Resources in LibrariesWhat is an Electronic Resource?What Does an Electronic Resources Librarian Do?The Evolving Duties of Electronic Resources Librarians
Chapter 2. Let’s Talk TechBasic TerminologyAccess ToolsMethods of AuthenticationKnowledge Management Systems
Chapter 3. Working with VendorsWorking with VendorsDomestic and International VendorsTypes of VendorsInitial ContactVendor Administration Portals
Chapter 4. AcquisitionsPricing OptionsSerialsFirm OrdersDatabasesBudgeting and Renewals
Chapter 5. The Help DeskSoliciting Help TicketsReporting MethodsRecreating and Diagnosing ProblemsFollowing UpAccess TriagePreventing Access IssuesSubscription Maintenance Checklist
Chapter 6. LicensingWhat is a License?Parts of a LicenseClauses to Keep an Eye OnEvaluating a LicenseNegotiating a LicensePhysical and Electronic License OrganizationDeveloping relationship between libraries and vendors
Chapter 7. Usage StatisticsShow Me the NumbersAnalyzing Your DataMaking Narratives for Your DataThinking Outside the Box
Chapter 8. Collection DevelopmentWhat is Collection Development?Bridging the Gap Between Collection Development Staff and Technical ServicesCollection Development Maintenance ProjectsPart 2Chapter 9. Your First Ninety DaysQuestions You Need AnsweredPeople You Need to MeetTools for Your Toolkit
Chapter 10. Goal Setting and Time ManagementDefining GoalsDeveloping HabitsTime Management Tips and TricksTime Logs: Moving Towards Your Ideal Work Week
Chapter 11. Training OthersCreating Effective DocumentationThe Art of Delegation How to Train Effectively The Feedback LoopLeading a Team of Specialists as an E-resources Librarian
Chapter 12. Support SystemsVendor Support Centers and TrainingProfessional Groups, Conferences, and ListservsCold Calling Professional Colleagues
Appendix 1License Review ChecklistAppendix 2Worksheet: Questions You Need to AskAppendix 3Worksheet: People You Need to Meet
As stated by the authors, Electronic Resources Librarianship is targeted at newly minted electronic resource librarians-individuals straight out of library school, with no management experience and no experience with electronic resources beyond that of an end-user. By far the most unique feature of this book is the last section, which focuses on developing management skills within the context of an electronic resources position–effectively becoming a mentor-from-afar… [N]ew electronic resource librarians will be well-armed to meet the challenges of electronic resource management.