Lexington Books
Pages: 248
•
Trim: 6⅜ x 9⅜
978-1-4985-0613-7 • Hardback • July 2015 • $123.00 • (£95.00)
978-1-4985-0615-1 • Paperback • April 2019 • $50.99 • (£39.00)
978-1-4985-0614-4 • eBook • July 2015 • $48.00 • (£37.00)
Trudy Milburn,PhD, is director of campus solutions at Taskstream.
Introduction: Local Strategies Research and User Interactions
James L. Leighter & Trudy Milburn
Section I: Actions and Practices
Trudy Milburn
Chapter 1: “OK, talk to you later”: Practices of Ending and Switching Tasks in Interactions with an In-Car Voice Enabled Interface
Molina Markham, Brion van Over, Lie & Donal Carbaugh
Chapter 2: Analyzing procedure to make sense of users’ (inter)actions: A case study on applying the Ethnography of Communication for interaction design purposes
Tabitha Hart
Section II: Interaction and Relationships
Trudy Milburn
Chapter 3: “Showing We’re a Team”: Relating and Acting in Online/Offline Hybrid Organizational Meetings
Katherine Peters
Chapter 4: Delving Deeper into Online Peer Feedback: Implications for Product Design
Maaike Bouwmeester
Chapter 5: The Code of WeChat: Chinese Students’ Cell Phone Social Media Practices
Todd Lyle Sandel & Bei Ju
Section III: Intercultural Differentiation
Trudy Milburn
Chapter 6: Myths about Finnishness on Cultural Mobile Phone Discourses
Saila Poutiainen
Chapter 7: Intentional Design: Using Iterative Modification to Enhance Online Learning for Professional Cohorts
Lauren Mackenzie & Megan R. Wallace
Communicating User Experience provides an innovative approach for the study of discourse and digital designs supported by contributors’ thorough analyses.
— Discourse Studies
Communicating User Experience shows the great potential of local strategies research for generating new knowledge about the ways people communicate about and grapple with problems in their social life. This is the book many of us have been waiting for, and for those who have not heard about local strategies research, this is the place to start studying it. It portends a new day—and new ways—for the study of communication in our time.
— Gerry Philipsen, University of Washington
With the proliferation of digital experience—in our cars, public spaces, homes and offices—it's becoming increasingly important to understand how we interact with our devices and each other at a deeper level informed by both theory and observation. By exploring the intersections and gaps between UX design and practice and communication theory, Milburn et al provide insights that could ultimately enhance our digital lives.
— Harry Goldstein, IEEE Spectrum