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The Museum Manager's Compendium

101 Essential Tools and Resources

John W. Jacobsen

The Museum Manager’s Compendium: 101 Essential Tools and Resources helps you make and implement your decisions as a museum manager and strategic planner. This book’s 101 sections present a treasure trove of definitions, diagrams, processes, choices, and worksheets, in major areas of museum management.

Collectively, they reflect the literature and contributions of some of the field’s best thinkers. The resources distill half a century of museum experience over hundreds of projects done by scores of talents and experts internationally for all types of museums.

The Museum Manager’s Compendium can be used as:
  • A frequent reference book to consult when facing decisions or planning for the future
  • A source of examples and templates of common museum reports
  • A source of answers and options for strategic planning questions
  • A crib book to extract text when drafting internal proposals and plans
  • A primer when welcoming new partners and Board members
  • A quick study and refresher of key aspects of museum practice
  • An orientation to new staff
  • A glossary for building shared definition among team members

The Museum Manager’s Compendium is for museum professionals—leaders, managers, coordinators, professional counsel, contractors, evaluators, supporters, and policy makers— to use often. It is a must-own reference book for every museum professional responsible for decisions and implementation.
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Rowman & Littlefield Publishers
Pages: 420Size: 8 1/2 x 11
978-1-4422-7137-1 • Hardback • June 2017 • $85.00 • (£54.95)
978-1-4422-7139-5 • eBook • June 2017 • $80.00 • (£52.95) (coming soon)
John W. Jacobsen, president of White Oak Associates, Inc., has over four decades of international experience as a museum analyst, planner, and producer. He was also associate director of the Museum of Science in Boston. During that time, the Museum served 2.2 million visitors during a twelve-month period, an unsurpassed record. Before that management position and since then, Jacobsen and White Oak have led strategic planning and marketing initiatives for over one hundred museums through hundreds of commissions. Recent projects represent over a billion dollars of actual and anticipated investment in new and expanding museums internationally. White Oak’s museum analysis and planning integrate impact and economic indicators with conceptual and creative planning.
Tools and Resources (alphabetical)
1.Architect Search Process
2.Architectural Considerations
3.Architectural Design Phases
4.Architectural Functional Adjacencies
5.Architectural Planning
6.Architectural Room Book
7.Architectural Standards and Green Resources
8.Attendance Potential Estimates
9.Audience Research and Evaluation Methodologies
10.Audience: Non-users
11.Audience: Program Participants
12.Audience: Visitors: Categories (Visitors by Category)
13.Audience: Visitors: Segments (Key Visitor Segments)
14.Best Practices Research
15.Bibliography for Museums
16.Branding: Naming Process
17.Building: Design Criteria and Operational Characteristics
18.Building: Sample Program
19.Capital and Long-term Assets
20.Capital Project: Budgets
21.Capital Project: First Steps
22.Capital Project: Planning Principles
23.CEO Profile and Budget
24.Collections: Categories and Uses
25.Collections: Environmental Specifications
26.Collections: Policies
27.Community Needs: Process
28.Community Needs: Rationale
29.Concept and Strategic Master Plans
30.Conceptual Framework
31.Content Development
32.Education: K-12 Strategy
33.Education: Learning Theory
34.Education: Social Learning Concepts
35.Education: Strategies
36.Exhibit Evaluation Filters
37.Facility and Security
39.Guiding Principles: Core Values
40.Guiding Principles: Credos and Beliefs
41.Human Resources
42.Impact and Performance: Definitions
43.Impacts & Benefits: Category Summary
44.Impacts & Benefits: Descriptions
45.Implementation Phases, Schedules and Milestones
46.Institutional Evaluation Concepts
47.Insurance Menu
48.Key Performance Indicators (KPIs)
49.Market Demographic and Population Analysis
52.Multi-Mode Operations
53.Multiple Mission Museums
54.Museum Categories (Types)
55.Museum Definitions
56.Museum Engagements: Definitions
57.Museum Field Counts
58.Museum Planning: Conceptual Diagrams
59.Museum Planning: Frameworks
60.Museum Planning: Process and Scope
61.Museum Servant of Four Masters
62.Museum Theory of Action
63.Museum Theory of Action: Definitions
64.Operating Budgets
65.Operating Data Standards
66.Peer Performance Assessments
67.Policy Choices
68.Programming: Categories
69.Programming: Changing
70.Programming: Delta Approaches
71.Programming: Feature Theater
72.Programming: Menu of Options
73.Public Spaces: Categories
74.Public Spaces: Entry and Galleries
75.Public Spaces: Program Center
76.Public Spaces: Retail and Functions
77.Public Spaces: Theater Options
78.Purposes and Impacts: Definitions
79.Purposes: Samples and Options
80.Revenues: Categories
81.Revenues: Earned Business Lines
82.Revenues: Overview
83.Site Selection
84.Space Use Analysis
85.Stakeholders: Categories
86.Stakeholders: Definitions
87.Support Facilities
88.Support Systems
89.Support Technology and Networks
90.Supporters: Collectors
91.Supporters: Funders
92.Supporters: Partners
93.Supporters: Partners: Advice from IMLS
94.Supporters: Volunteers
95.Ticket Prices
96.Value Exchanges: Definitions
97.Venue Capture Rates
98.Visitor Experience: Concepts
99.Visitor Experience: Factors
100.Visitor Services: Capacity Calculations
101.Visitor Services: Seasonality & Utilization
About the Authors