Scarecrow Press
Pages: 584
Trim: 5¾ x 8¾
978-0-8108-3346-3 • Hardback • August 1997 • $135.00 • (£104.00)
Robert E. Kemper (Ph.D., University of Washington, Seattle) is Professor of Management at Northern Arizona University, Flagstaff.
Part 1 PREFACE
Part 2 CITATION STYLE CONFIGURATIONS
Part 3 ACKNOWLEDGMENTS
Part 4 QUALITY META STUDY
Chapter 5 INTRODUCTION
Chapter 6 BIBLIOGRAPHIES AND REVIEWS
Chapter 7 GENERAL INTERPRETATIVE WORKS
Chapter 8 APPROACHES TO QUALITY
Chapter 9 SOURCES OF QUALITY LITERATURE
Chapter 10 MOST-CITED AUTHORS
Chapter 11 PROFESSIONAL ASSOCIATIONS AND SOCIETIES
Chapter 12 PUBLISHERS
Chapter 13 PERIODICAL SOURCES
Chapter 14 WORKS ABOUT AND WORKS BASED ON THE PHILOSOPHY OF W. EDWARDS DEMING
Chapter 15 IMPLICATIONS FOR LEADERS AND MANAGERS
Chapter 16 IMPLICATIONS FOR RESEARCH PRACTICE AND FUTURE RESEARCH
Chapter 17 CONCLUSIONS AND RECOMMENDATIONS
Part 18 CITATIONS
Part 19 SUBJECT INDEX
Part 20 COCONTRIBUTOR INDEX
Part 21 ABOUT THE AUTHOR
...comprehensive...
— Business Horizons
This work is significant...not only pulls together much of the literature on quality, but also identifies the elite literature for researchers and other interested persons...researchers and librarians...will find this work useful...highly recommended for all academic and public libraries serving users with interests in quality.
— American Reference Books Annual
Unlike some scholarly approaches, this book is easy to read...for students and practitioners, every type of library, researchers studying the quality movement, and practitioners in business and engineering. Highly recommended.
— CHOICE