Globe Pequot
Pages: 192
978-0-7627-5014-6 • Paperback • June 2009 • $18.95 • (£14.99)
Laura Jorstad is a freelance writer and editor.
Melinda Morse started a successful housecleaning business in 1994 to help pay for graduate school. She has since earned a Ph.D., expanded her business, and launched a writing career.
Table of Contents
1. Considering a Home-Based Housecleaning Business
2. Getting Started I: The Legalities
3. Getting Started II: Getting Your Business off the Ground
4. How to Plan and Develop a Service Manual
5. How to Screen Clients
6. Cleaning 101
7. Understanding and Serving Customers
8. Setting up the Home Office
9. Record Keeping
10. Taxes
11. Insurance and Bonding
12. Advertising
13. When Bad Things Happen to Good Housecleaners
14. Becoming and Employer
- Organizing your business
- Getting clients and referrals
- Setting rates and services
- Understanding customer needs
- Billing and renewing contracts
- Offering “green” cleaning options