University Press of America
Trim: 6 x 9
978-0-7618-3609-4 • Paperback • November 2006 • $39.99 • (£31.00)
Robert E. Ledman is Associate Professor of Management at Georgia Southwestern State University. His research focus is organizational behavior, international business, labor relations, and applying management principles in the classroom to improve student learning.
Sarah Popowski is the Human Resources Director for the Jewish Federation of Greater Atlanta. Her professional experience includes organizational development and human resources in the healthcare, banking, insurance, and nonprofit industries.
Chapter 1 Recruiting and Selecting the Best Candidate
Chapter 2 Preparing the New Employee for the Job
Chapter 3 Communicating Effectively to Ensure Understanding
Chapter 4 Leading Effective Employees
Chapter 5 Motivating People by Meeting Their Needs
Chapter 6 Reinforcing Behavior and Providing Feedback
Chapter 7 How Do I Know They are Doing a Good Job
Chapter 8 Monitoring and Documenting Performance
Chapter 9 Reviewing Performance for Improvement and Development
Chapter 10 What if the Employee is Not Performing