University Press of America
Pages: 268
Trim: 5⅜ x 8½
978-0-7618-2190-8 • Paperback • February 2002 • $78.99 • (£61.00)
George Mouradian is an independent and part time Quality/Reliability Engineering Consultant and Trainer.
Chapter 1 List of Tables and Figures
Chapter 2 Preface
Chapter 3 Acknowledgements
Chapter 4 Introduction
Chapter 5 Early Man to the Dawn of Civilization
Chapter 6 Greek, Roman, and the Initiation of Western Civilization
Chapter 7 The Renaissance
Chapter 8 The Industrial Revolution
Chapter 9 The Initiation and Advancement of Modern Quality
Chapter 10 Development of Probability and Statistics
Chapter 11 Awards and Standards
Chapter 12 The Perspectiveness Approach to Quality
Chapter 13 Development of the Tools for Quality
Chapter 14 The Emerging 21st Century
Chapter 15 Index
Mouradian states in the preface that the purpose of the book is to present techniques, strategies, principles, and philosophies of quality management that have developed through the centuries. He meets his goal. His remarkably well written survey is both concise and thorough in coverage as reflected in the chapter topics, which range from the initiation of Western civilization, the Renaissance, and the Indusrial Revolution, to the inception and advancement of modern quality management up through the 21st century....RECOMMENDED for upper-division undergraduate through professional collections.
— J. Constas, Fayetteville State University; Choice Reviews