Lexington Books
Pages: 414
Trim: 6½ x 9¼
978-0-7391-7959-8 • Hardback • December 2013 • $140.00 • (£108.00)
978-1-4985-5629-3 • Paperback • March 2017 • $68.99 • (£53.00)
978-0-7391-7960-4 • eBook • December 2013 • $65.50 • (£50.00)
Robert R. Greene Sands, PhD, is the director/senior research fellow at the Institute for the Study of Culture and Language at Norwich University and adjunct professor in Norwich University’s Continuing and Graduate Studies program. Sands has extensive experience in the development of culture and regional expertise education and training programs for military and other organizations involved in stability operations.
Allison Greene-Sands, PhD, is the associate director for culture for the Defense Language and National Security Office, within the Office of the Under Secretary of Defense for Personnel and Readiness. She is currently leading the implementation of a new policy that will institutionalize “Cross-Cultural Competence (3C)” as a core component in training and education for all military and select Department of Defense civilian personnel.
LIST OF TABLES
LIST OF FIGURES
FOREWORD
Kerry Fosher
PREFACE
ACKNOWLEDGEMENTS
SECTION ONE
CONCEPTUALIZATION AND DEVELOPMENT
Section Introduction
Robert R. Greene Sands
Allison Greene-Sands
1: Why Cross-cultural Competence?
Robert R. Greene Sands
2: The Historical Development of Cross-cultural Competence
Allison Abbe
3: A Developmental Model for Cross-cultural Competence
Patrice Reid
Felicia Kaloydis
Mary Margaret Suddith
Allison Greene-Sands
4: Institutionalizing Cross-cultural Competence in
Department of Defense Policy
Allison Greene-Sands
SECTION TWO
THE OPERATIONAL ENVIRONMENT AND
CROSS-CULTURAL COMPETENCE
Section Introduction
Robert R. Greene Sands
Allison Greene-Sands
5: COIN and Beyond81
Robert R. Greene Sands
6: Cross-cultural Competence is Not Always Intuitive
Lieutenant Colonel Donald Snedeker (US Army, Retired)
7: Why Cross-cultural Competence is in the Tool Kit for
Foreign Area Officers
Colonel Humberto Rodriguez (US Army, Retired)
8: Cross-cultural Competence and Civil-Military Operations
Lieutenant Colonel Anthony Terlizzi (USMC, Retired)
SECTION THREE
RESEARCH TRENDS IN CROSS-CULTURAL COMPETENCE
Section Introduction
Allison Greene-Sands
Robert R. Greene Sands
9: Instrumentation Challenges in Developing Cross-cultural
Competence Models
Marinus van Driel
William K. Gabrenya
10: Developing Cross-cultural Competence Following Negative
Cross-Cultural Experiences
Jessica Gallus
Jennifer Klafehn
11: Complications in Cross-cultural Communications:
Using Interpreters
Aimee Vieira
12: Cross-cultural Influence and the Advising Mission:
Empirical Findings and the Way Ahead
Michelle Ramsden Zbylut
SECTION FOUR
EDUCATING AND TRAINING IN 3C
Section Introduction
Robert R. Greene Sands
Allison Greene-Sands
13: Cross-cultural Communication Contributions
to Professional Military Education:
A Distance Learning Case Study
Lauren Mackenzie
Megan Wallace
14: Cross-cultural Competence in the Classroom:
Measuring Instructional Effectiveness
Katie Gunther
15: Where’s the “So What?”:
Educating and training culture in the Marine Corps
Paula Holmes-Eber
16: Cross-cultural Competence plus Language:
Capturing the Essence of Intercultural Communication
Catherine Ingold
SECTION FIVE
CROSS-CULTURAL COMPETENCE AS ENABLER
Section Introduction
Allison Greene-Sands
Robert R. Greene Sands
17: Cross-Cultural Competence as a Critical Enabler for
Security Force Assistance Missions
Amy Alrich
18: Raumschach Negotiations
Colonel Stefan Eisen (USAF, Retired)
19: Diversity and Cross-cultural Competence
Kizzy Parks
Christoper Butts
Bianca Trejo
Daniel P. McDonald
INDEX
ABOUT THE CONTRIBUTORS
Cross-Cultural Competence for a Twenty-First-Century Military: Culture, the Flipside of COIN is a must-read for anyone engaged in national security efforts, especially for those in the military. This book provides readers with a comprehensive understanding of how and why cross-cultural competence has become critical for both national security and international stability—and what can be done to build this capability in the Force. As thought-leaders in the cross-cultural challenges affecting today’s military, Drs. Robert Greene Sands and Allison Greene-Sands have compiled the most cutting-edge work from operators, researchers, and educators that advance our collective understanding of the human capabilities necessary for success in contemporary warfare, international stability, and sustainable peace.
— Paula Caligiuri, Northeastern University
In bringing together scholars and specialists from a wide range of organizational settings—from academia to the armed forces, in both governmental and non-governmental settings—Allison and Robert Greene Sands have captured the rich diversity of both knowledge bases and practical applications that are essential for successful cross-cultural competence in a twenty-first -century military.
— Scott McGinnis, Defense Language Institute
These writings on cross-cultural competence are prescient, timely, and absolutely a necessary read. They bring what we know and need to know about ourselves and others into context and clarity.
— Tom Haines, Defense Intelligence Agency